To connect a SonicWall to a cable provider that supplies DHCP instead
of a static IP address...
- You need:
- SonicWall gateway (e.g., Pro 1260).
- Cable modem (e.g., SurfBoard) with co-axial
cable.
Note: if there is no power switch, "power off" or "power on" means to
unplug or plug in the power cord.
- Laptop or desktop ("computer").
- Two Ethernet cables.
- Start in this configuration:
- SonicWall is powered off.
- Cable modem is powered off.
- Co-axial cable is connected to the cable modem
and into the wall.
- No Ethernet cables are plugged into anywhere.
- Computer is booted and logged in.
- Plug an Ethernet cable into the computer and into
the
SonicWall port 1
(marked "1" on the left in the bottom row, just to the right of the WAN
port).
- Power on the SonicWall, wait for the lights to stop
flashing.
- The green PWR light
should be on, and the green light next to the Ethernet port (to the
left) should be on.
- Bring up a browser and go to https://192.168.168.168.
If
no response, then try http://192.168.168.168.
- If a page comes up saying "There is a problem with
this website's security certificate" (or a similarly dire warning),
look on the page for the link "Continue to this website" and click
that.
- If a "Security Alert" dialog box comes up asking "Do
you want to proceed?", click Yes.
- You should have the SonicWall login page. If
not, stop here and contact technical support.
- Login -- the user is "admin" and the password is
"password".
- On the left there should be a Network tab (or
button)... click that.
- You should now be on the Network->Settings page. There should
be three lines in a table -- WAN, LAN, and OPT. WAN is likely the
first one.
- Just to the right of WAN there is a drop-down box...
it should read "NAT with DHCP client" or something similar (we want
DHCP, with NAT if it's there, or without it if not, but DHCP for
sure). If it isn't, change it and click the Apply button in the upper right of
the page (then wait for the status line in the lower left to say
everything is ok).
- On the WAN line, all the way to the right, there is
an icon in the column Configure...
click that.
- You will get a popup window with two tabs along the
top. One of the tabs is "Ethernet"...
choose that.
- Check on the option "Proxy management workstation
Ethernet address on WAN" (or similar wording).
- Click the OK button.
- On the lower left of the page, click the Logout button.
- Power off the SonicWall.
- Unplug the Ethernet cable from the SonicWall and plug
into the cable modem.
- Power on the cable modem, wait for the lights to stop
flashing.
- Bring up a browser and go to a web site (doesn't
matter which, try http://zulutango.com...
you should be able to get the web site. If not, stop here -- the
cable connection is not working, contact your ISP or technical support.
- Power off the cable modem.
- Disconnect the co-axial cable from the cable modem.
- Shutdown and power off the computer.
- Unplug the Ethernet cable from the cable modem and
plug into the SonicWall port 1
(see step 3).
- Plug the second Ethernet
cable into the SonicWall in the WAN port
(on the lower left, under the OPT port and to tho right of the Console
port).
- Plug the other end of the second Ethernet cable into the
cable modem.
- Power on the SonicWall, wait for the lights to stop
flashing.
- Reconnect the co-axial cable to the cable modem.
- Power on the cable modem, wait for the lights to stop
flashing.
- Boot the computer and login.
- Bring up a browser and go to a web site (doesn't
matter which, try http://zulutango.com...
you should be able to get the web site. If not, continue with the
next step anyway.
- Log into the SonicWall as described in steps 6 to 10
above.
- You should be on the System->Status page. In the lower (or
middle) right there should be a box entitled "Network
Interfaces". The first line should be (named) WAN. To the
right of that name is an IP address. Write down the address (it
may be 0.0.0.0) and send that to the technical team responsible for
Stage Two installation.
- On the lower left of the page, click the Logout button.
The following are the original instructions from Comcast (that didn't work) that
were merged and extended to get the preceeding instructions (that do work).
I keep them here for reference.
To clone (proxy) the MAC address of the computer previously connected so Comcast
DHCP will assign an IP.
- Connect the computer to your cable modem and go online.
- Disconnect this computer from the modem and plug it into the LAN
port of the SonicWall. Make sure no other devices are connected to the
SonicWall at this time.
- Connect the WAN port of the SonicWall to the modem.
- Log into the SonicWall management interface.
- Select Network > Settings (SonicOS Standard) or Network >
Interfaces (SonicOS Enhanced).
- Click the configure icon for the WAN interface.
- Select the Ethernet tab.
- Check the option "Proxy management workstation Ethernet address
on WAN".
- Click OK.
- Power off the cable modem, SonicWall and your computer.
- Power on the Cable modem first. Once it's ready, power on the
SonicWall and finally your computer.
- Check the ip address of the WAN interface on the System >
Status page.
- Try to go online.
Some providers require a hostname in the DHCP settings. It is not
believed that Comcast requires this.
- Disconnect the Ethernet cable from the SonicWALL to the modem.
- With the SonicWALL disconnected from the modem, set up the X1
(WAN)
interface to use NAT with DHCP Client (SonicOS Standard or Firmware
6.x) or DHCP (SonicOS Enhanced). Leave the hostname blank.
- Power off the SonicWALL.
- Unplug the cable modem and disconnect the co-ax cable. If the
modem includes battery backup, remove the battery.
- Connect the Ethernet cable from the SonicWALL (still powered off)
to the modem.
- Power on the SonicWALL.
- Reconnect the co-ax cable to the modem.
- Plug in the modem power cord. If the modem includes battery
backup, insert the battery.
- Connect your laptop or PC to the X0 (LAN) interface.