Your Systems
are Actively Managed, as if you hired full time administrators!
We do this through semi-automation, remote systems monitoring, and efficient
administration procedures.
We frequently discover and resolve problems before you even notice!
All
Covered Equipment is Kept Updated to
manufacturer’s specifications, including security patches, service
updates, and hardware ROM updates.
Automatic updates can get you into trouble – we research each
update to determine its viability for your systems.
We keep your system protected and up-to-date without getting in your way, because we know what to update and when to do it with a team that operates 24 hours a day, every day.
Serious security and quality analysis is performed and published by various organizations. These reports are received and studied by the AR&E team to determine
Problem
Resolution on Demand,
including network problems, configuration issues, and error interpretation.
We resolve your bottlenecks and problems, and answer your questions.
Accessible
Support via phone,
email, or pager 24x7x365. Service performed off-site and on-site,
as circumstances require.
No time is the wrong time to get to work!
Response
Time in
1 hour (premium)
or 8 hours (standard), most problems resolved the same day.
AR&E has been in the business for 23 years – we have been
maintaining Windows systems since version 3.0 beta!
Network Installation / Expansion
Optional Network Backup and Failover/Switchover Systems
Real-time continuous mirroring of servers to stand-by or operational servers, one-to-one or N-to-one. Utilize existing servers for bi-directional synchronization and failover to minimize hardware expenditures, or use dedicated stand-by equipment.
Real-time versioned backup of all servers and workstations to a LAN Backup Appliance for fast restore of current or previous versions of any file or folder, as simple as drag and drop.
Send encrypted archives off-site for maximum safety, you hold the encryption keys.
Cost effectiveness is critical for any business, large or small, but large organizations can afford mistakes that would sink a small enterprise.
Being a small business ourselves, we know the importance of understanding value before the purchase.
You can hire the functionality of an IT management team, but only pay a fraction of the cost. We can do this because we're efficient through experience and automation.
Call us for a free on-site evaluation — 484.995.9414
|
|